Support plans
Ongoing maintenance and development plans for your website.
Our services
Protect and grow your investment
In the homebuilder market, standing still isn’t an option. Keep your experience consistent and build a roadmap for continuous improvement with our support and development plans. Get the right level of support for where you are now—and where you want to go.
Support plan breakdown
Reporting
Get regular insights into your website’s performance, including Google Page Speed scores, server response times, plugin and CMS updates, and overall health.
Updates
We provide ongoing updates to your core system, plugins, and promptly apply any security patches to keep your website secure and up to date.
24/7 monitoring
Dedicated server monitoring which checks that website’s status every 2 minutes. If your site goes down, our team is notified and will investigate the issue during business hours, with after-hours support provided by the website hosting team.
Support desk
Submit support tickets and easily communicate your priorities through our dedicated project management board and support desk.
Project dashboard
Stay in the loop with a complete view of your monthly roadmap. Updated during our planning sessions, the dashboard provides full transparency on who’s working on what and when tasks are completed.
Optimization & SEO
With search engines constantly updating their ranking criteria, we conduct regular audits to track your website’s speed and performance making optimization recommendations to align with SEO best practices.
Strategic support
We offer design, strategy and development support for website improvements and new features. We’ll collaborate with you to align with your business goals, manage changes, and create innovative solutions to enhance your online presence.
Annual audits
Engage in annual strategy sessions with one of our directors to review your website and your competitors – ensuring your online presence stays aligned with your business objectives and current market trends.
